Chorus

Chorus

Connect Chorus (now part of ZoomInfo) to Airfold to unify your conversation intelligence data.

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Chorus
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Chorus
Benefits
What is included
How to set up

5 Reasons to Use This Integration

1. Holistic Sales Conversation Insights

Combine Chorus's conversation intelligence data with other tools like Salesforce, Outreach, and HubSpot for a complete picture of your sales interactions and their impact on revenue.

2. AI-Powered Conversation Analytics

Leverage Airfold's AI capabilities alongside Chorus's conversation intelligence to analyze call recordings and transcripts, uncovering deeper insights and trends in sales performance.

3. Custom Sales Performance Dashboards

Create tailored dashboards that blend Chorus data with other sources, giving you unique insights into sales rep performance, win rates, and how specific conversation elements impact deal outcomes.

4. Automated Sales Coaching Reporting

Save time by automating the process of gathering and analyzing data from Chorus, integrating it seamlessly with other revenue data sources for comprehensive sales coaching and training reports.

5. Data-Driven Sales Playbook Optimization

Use combined insights from Chorus and other platforms to identify best practices in sales conversations, enabling more effective playbook creation and continuous improvement of sales strategies.

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Chorus

What's Included In The Integration?

Chorus data objects:

  • Calls (audio and video)
  • Transcripts
  • Playlists
  • Comments
  • Trackers
  • Smart Playlists
  • Users (Sales Reps)
  • Teams

Chorus activities:

  • Call recorded/transcribed
  • Comment added
  • Tracker identified in conversation
  • Playlist created/updated
  • Smart Playlist rule triggered

Airfold actions:

  • Retrieve Chorus data
  • Generate custom reports
  • Create AI-powered insights
  • Analyze call transcripts
  • Track key metrics (e.g., talk-listen ratio, question rate, next steps discussed)
  • Correlate conversation data with deal outcomes
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Chorus

How to Set It Up

  1. Log in to your Airfold account and navigate to the Integrations page.
  2. Find and select the Chorus integration.
  3. Click "Connect" and you'll be prompted to authenticate with your Chorus account:
    • You may need to log in to your Chorus account if not already authenticated
    • Grant the necessary permissions for Airfold to access your Chorus data
  4. Once authenticated, choose which Chorus data objects you want to sync with Airfold.
  5. Set up the sync frequency (real-time, hourly, daily, etc.).
  6. Configure any custom fields or mappings between Chorus and other data sources in Airfold.
  7. Set up any specific automations or workflows you want to create between Chorus and Airfold.
  8. Optionally, configure advanced settings such as specific tracker mapping or custom metrics calculations.
  9. Save your settings and start using Chorus data in your Airfold dashboards and reports.
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Chorus

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